In the beautiful city of Greenville, South Carolina, a rising concern has emerged regarding potential fraud that could impact many families relying on SNAP benefits. Officials from the South Carolina Department of Social Services (DSS) are urging residents to stay alert as thieves are ramping up their efforts to target recipients, leaving some households vulnerable.
Since August, DSS has been investigating a staggering 3,474 reports of fraud, which is alarming considering the impact on over 277,000 households throughout the state. Officials are taking this issue very seriously, and it’s clear that these crooks are not just operating locally; this is a widespread problem that has been recognized nationally.
Connelly-Anne Ragley, the chief external affairs officer at DSS, explained that the theft often happens without the victims even realizing it. “Scammers are out there. They are relentless,” Ragley said. “They will do anything to get ahead.” This isn’t just about people physically stealing cards; it’s a high-tech crime involving tools like skimmers and techniques like phishing and smishing—and these tactics can be incredibly difficult to detect.
So, what can South Carolinians do to protect themselves? According to Ragley, the first step is to monitor your accounts regularly using the state-approved mobile application. “The only official app that the South Carolina Department of Social Services recommends for managing your EBT card and SNAP benefits is the Connect EBT app,” she emphasized. “It’s essential that you use this app because there are numerous other apps out there that we can’t verify for safety.”
If you suspect your benefits have been stolen, it’s critical to act quickly. First, report any loss to local law enforcement right away. Then, reach out to the 24-hour toll-free customer service line at 1-800-554-5268 to cancel your EBT card and protect your remaining benefits. Additionally, you’ll need to fill out an affidavit of loss and submit it to your local DSS office for further assistance.
As the situation develops, it is essential for everyone receiving SNAP benefits to stay informed and vigilant. These thieves prey on families who are already facing challenges, showing no regard for the emotions they stir or the hardships they contribute to. DSS is committed to providing the tools and resources needed to help families avoid falling victim to these electronic thefts.
Communities throughout South Carolina are encouraged to talk about this issue, share experiences, and look out for one another. Ensuring that everyone is aware of the risks and how to protect their benefits can make a substantial difference.
In these challenging times, we must come together to support each other and safeguard those in need. By being proactive, monitoring accounts, and utilizing trusted resources, families can do their part in preventing fraud and protecting their SNAP benefits.
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