Good News for Greenville Renters: NOAH Launches 24/7 Live Service for Maintenance and Support

Good News for Greenville Renters: A New 24/7 Live Service from NOAH

In the heart of Greenville, South Carolina, a fresh new approach to property management is here, and it’s making a big difference for the local rental community. Naturally Occurring Affordable Housing Property Management, better known as NOAH, has just rolled out a new service designed to ease the minds of its tenants, and it’s about time because, let’s be honest, nobody enjoys waiting on hold for maintenance.

What’s the New Service All About?

With a growing community of about 3,500 residents across 23 properties, NOAH is responding to a common concern: how to effectively manage maintenance issues and queries. The new service provides tenants with a 24/7 live call option where they can reach an internal team member—no more waiting for a callback or leaving those dreaded voicemails!

Matt Foster, the CEO of NOAH, highlighted the importance of this new feature. “Everyone who has ever lived in an apartment knows that feeling of dread when something breaks,” he said. “It’s agonizing wondering how long it will take to hear back…” This simple yet effective change promises to alleviate that stress with the reassurance that someone will always be on the line, ready to assist.

How It Works

If you’re a current tenant or someone interested in renting from NOAH, this new service is a game-changer. Tenants can call anytime they need help with billing, availability, or most importantly, maintenance questions. And prospective renters can also benefit by inquiring about available units and scheduling showings more quickly than ever before.

A Tech-Driven Solution for Housing

One of the things that sets NOAH apart is its commitment to utilizing technology to enhance the rental experience. The organization’s mission is to create a tech-oriented property management solution that aligns with the needs of households making 60-80% of the Area Median Income (AMI). This approach not only strives to provide high-quality management services but also focuses on uplifting its residents towards economic mobility.

By collaborating with various nonprofits such as Front Porch Housing and the Greenville Homeless Alliance, NOAH is fortifying its dedication to the community. By leveraging artificial intelligence, the team can focus more on making each resident’s experience as personal and impactful as possible. “It all comes back to our mission of providing better solutions for people living in apartment communities,” Foster explained.

About Affordable Upstate

To understand NOAH fully, it’s essential to know a bit about its parent organization, Affordable Upstate. This real estate investment firm made its mark in Greenville in 2017, focusing on redeveloping naturally occurring affordable housing. With an impressive investment of over $50 million directed towards socially responsible housing initiatives, they manage a diverse portfolio of over 1,450 apartment units. Their aim is straightforward: to serve the needs of residents, investors, and the wider community.

Final Thoughts

As housing becomes an increasingly pressing issue everywhere, Greenville’s NOAH appears to be setting a commendable example of how thoughtful management can lead to better living situations for everyone. With a heart and mind fully geared toward the residents’ needs, NOAH is redefining the rental experience, ensuring that help is just a call away.

If you’re in the Upstate and want to learn more about NOAH’s services, you can visit their website or give them a call at 864-580-NOAH. It’s a small step that could lead to a significantly easier rental journey for many in the community!